Privacy Policy

Effective Date: April 7th, 2025

Provider:

Victory Martial Arts OLD DONT USE

("we", "us", "our")

We value your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when opting into our SMS messaging services, including appointment reminders and promotional messages.

1. Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

Mobile phone number. Name (if voluntarily provided). Appointment details (date/time/type). Marketing preferences. Interaction data (e.g., whether you open/read or respond to messages)

We do not collect sensitive personal information through SMS (e.g., financial details, social security numbers).

2. How We Use Your Information

We use your information to:

Send appointment reminders. Send promotional offers and updates. Respond to customer support requests. Monitor performance and improve service. Comply with legal obligations.

We do not sell or share your personal information with third parties for marketing purposes.

3. Consent

By providing your phone number and opting in, you give us explicit permission to send you recurring SMS messages using an automated system. Your consent is not required to make a purchase.

4. Opting Out

You can opt out of SMS communications at any time by replying:

STOP to unsubscribe or HELP for support

After opting out, you will no longer receive SMS messages from us, unless you opt in again.

5. Data Retention

We retain your information only for as long as necessary to:

Provide the services you requested. Fulfill our legal and contractual obligations. Maintain records for compliance purposes.

6. Data Security

We use industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission is 100% secure.

7. Third-Party Services

We may use third-party platforms (e.g., Twilio, Bandwidth) to facilitate SMS delivery. These providers are contractually bound to handle your data securely and in compliance with applicable regulations.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data. Request correction or deletion. Withdraw consent at any time. File a complaint with a regulatory authority.

To exercise these rights, contact us at

[email protected]

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we will notify you via SMS or update the effective date at the top.

11. Contact Us

For questions about this Privacy Policy or your data, contact us:

Email: [email protected] Phone: (845) 239-8489 Mailing Address: 162 West Main Street, Middletown NY 10940

Terms: https://try-martial-arts.com/terms